The company does not agree to participate in dispute resolution proceedings before consumer arbitration boards within the meaning of § 36 para. 1 Consumer Dispute Resolution Act (VSBG). This does not affect the possibility of dispute resolution by a consumer arbitration board in the context of a specific dispute with the consent of both contracting parties (§ 37 VSBG).

EU platform for out-of-court online dispute resolution:

http://www.ec.europa.eu/consumers/odr

In order to avoid any possible legal dispute between us and our customers, the following General Consumer Arbitration Board of the Centre for Arbitration e.V., Strassburger Str. 8, 77694 Kehl,

http://www.verbraucher-schlichter.de