General terms and conditions

Our general terms and conditions of business and delivery apply:

For private customers (B2C)

For business customers (B2B)

The company does not agree to participate in dispute resolution proceedings before consumer arbitration boards within the meaning of § 36 para. 1 Consumer Dispute Resolution Act (VSBG). This does not affect the possibility of dispute resolution by a consumer arbitration board in the context of a specific dispute with the consent of both contracting parties (§ 37 VSBG).

EU platform for out-of-court online dispute resolution:

In order to avoid any possible legal dispute between us and our customers, the following General Consumer Arbitration Board of the Centre for Arbitration e.V., Strassburger Str. 8, 77694 Kehl,